Description
What is 8×8?
8×8 is a cloud-based communication solutions provider, including contact center, video, chat, and phone products. This VoIP software empowers all types of businesses to collaborate more effectively while creating excellent customer experiences. Plus, 8×8’s end-to-end encryption ensures that all interactions and channels are secure and compliant.
With the cloud contact center, your team can get insights on customers to engage more effectively. The video meetings solution offers HD video and screen-sharing for team meetings and one-on-one calls. The team chat feature also helps your team communicate easily. Plus, APIs allow you to engage with customers through SMS, voice, video, and chat apps.
Key benefits of using 8×8?
Improve internal and external communication: With all the cloud products from 8×8, it’s a lot easier to have effective conversations with your team and engage customers on any channel.
Secure and compliant: 8×8 provides end-to-end encryption and follows strict compliance standards to offer secure communication, internal and external. This way, you won’t have to worry about internal conversations or customer data getting leaked, protecting your business.
Worldwide reliability: 8×8 has platform-wide 99.999% uptime SLA and 35+ public and private data centers. So, you can trust that 8×8’s network will provide global services reliably to your business.
Smart insights: 8×8 tracks analytics across every employee and customer interaction, giving your team actionable insights. With this data, you can improve your communication strategies and delight your customers with personalized experiences.
8×8 Features
These are the main features and integrations of 8×8:
- Contact center
- Business phone
- Video meetings
- Team chat
- Communication APIs
- Integrations with Microsoft Teams, Salesforce, Google Workspace, HubSpot, Zendesk, and more
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8×8 Pricing
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